The reasons are common and we agree with them all becuase there are times when customer service training is most certainly a waste of time and money. But when not done at all, your business is taking a risk …a big risk.
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You’ve advertised, you’ve interviewed and you’ve set start dates, but 95% of our customers miss the next vital step and spend months trying to rectify this problem. Read on so you don’t make the same mistake.
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