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What to do when you want to yell at a customer
What to do when you want to yell at a customer

Delivering bad news to a customer is rarely fun. Read on to find out how to do it professionally and how to turn an upset customer into a customer for life.

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Employees, SchoolsLightbulb Training SolutionsApril 23, 2019Customer Service, Soft Skill Training, Workplace Training
How bad weather is an easy way to win customers.
How bad weather is an easy way to win customers.

Any time an opportunity presents to solve a customer problem, take it or your competitor will. Read on to find out how bad weather is an event you should be preparing for NOW.

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Owners/Manager, SchoolsLightbulb Training SolutionsApril 4, 2019Soft Skill Training

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